Terms & Conditions & Privacy Policy

The copyright in the material on this website belongs to Cheshire Exam Success; copying any material from this site is prohibited

Certain images are used under licence from their respective copyright holders; their rights are acknowledged.

You may download informational documents that we publish on this website provided that:

  • We will not be responsible for damage (including damage caused by viruses) to your computer or software, or any losses you suffer as a result of downloading or viewing the material.
  • You accept all risks from downloading or viewing the material.

You must not, without our written consent:

  • Redistribute or reproduce any of the material on this website (including text, images or video content)
  • Alter or remove our copyright notices on the material.
  • Alter any of the material

Privacy Policy

This policy sets out our policy on the privacy of the individual. Cheshire Exam Success takes your privacy seriously and information will be used in accordance with the Data Protection Act 1998.

Your Consent

Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

How do we collect personal information about you and how is it used?

  • You may provide personal information when communicating with us.
  • You might receive free information about our courses
  • If you download or request to be sent literature, we may ask your name, address or e-mail address.
  • You may use our services and give your name and e-mail address to make a comment about our services or Web site.

It may be that some of the personal information you give us is sensitive personal data within the meaning of the Data Protection Act 1998. Such information (“sensitive information”) will only be disclosed with your express consent.

It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.

We may use personal information collected about you to let you know about functions on our website or changes to our terms and conditions of use.

We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.

Disclosure policy

We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.

How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

Traffic data

We may provide aggregate statistics about customers, sales, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.

Third Party Cookies

Cheshire Exam Success may from time to time use suppliers who also set cookies on our website in order to deliver the services they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.


We sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the distribution of these cookies. You should check the relevant third party website for more information about these.

Copyright and Trade Marks

The copyright in all our website design, graphics, text, devises, code and links contained or linked to this website is owned by Cheshire Exam Success or its affiliates or by the publishers of those sites to which these pages link.

You may not use these marks without the prior written permission of Cheshire Exam Success. Other service and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

Google Analytics

This is a web analytics service provided by Google. Cheshire Exam Success uses this service to measure how many people are using our services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
View Google’s Privacy Policy
Learn how to opt out of Google Analytics

Cheshire Exam Success may display a feed of our recent tweets on this website, see below privacy policy agreements.
View Twitter’s Privacy Policy

Data Protection and Privacy

Any personal information (e.g. name and email address etc.) you may provide to us in order to receive or use the services on our website, will be treated in accordance with our data protection policy, in compliance with current legislation.

Limitation of Liability and Disclaimer

While all reasonable care is taken, we do not represent or warrant that the information accessible via this website is accurate, complete, or its fitness for any particular purpose. By using this website you expect that Cheshire Exam Success will not be liable for any action (or lack thereof) taken as a result, direct or otherwise, of information contained in or accessed through this website.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to using this information in any way that is suitable for your purpose. Before making any decisions based on any information contained on this website you are strongly advised to refer to alternative independent sources of information to substantiate the basis for your decision.

In no event shall Cheshire Exam Success be liable for any direct, indirect, incidental punitive, consequential damages or any damages whatsoever, arising out of or in connection with the use, or inability to use the information and materials available from this website.

All implied warranties or duties are excluded save if and to the extent that they may not lawfully be excluded.

Changes to these terms

Cheshire Exam Success reserves the right to change these Terms of use or any part of this website at any time by posting changes online. It is your responsibility to refer to these Terms whenever you access this website. Your continued use of this website after changes are posted constitutes your acceptance of these Terms as modified from time to time.

Course Conditions

Communication is the key to success on any revision course. Once a student arrives at a centre, it is vital that dialogue be maintained at all times so that we are able to address any concerns you might have as quickly as possible.

Showing respect towards fellow students and towards staff is a must on all our courses, as we aim to deliver ideal working conditions for all concerned, so that learning is as effective and enjoyable as possible. A student may be asked to leave a course by the Course Leader should a student’s conduct be deemed unsatisfactory and the decision is final. 

Cheshire Exam Success will accept no responsibility for the loss or damage of students’ property, unless this is caused directly as a result of negligence on the part of the representatives of the company. 

A student will only be offered a place once payment and the official registration or online form is received, by e-mail or post.

It is also essential that students or parents fill in the documentation and registration form in detail to ensure that their tutor knows exactly how to prepare for the course. Students will be issued with an offer of a place on their chosen course/s by e-mail an email. When 3 working days have expired, the client will then be deemed to have entered a binding agreement.

In the event that a course does not receive the required numbers to run, a full refund will be given.

By returning the registration form and making payment, the client accepts the above terms and conditions.  

Please let us know should you not wish photos or video to be used of your child attending the courses for publicity purposes and if you should not wish to receive any further promotional material sent by the company. 

Fees may only be refunded in case of illness, when a doctor’s note is provided or in the event that a course is cancelled.

Once a course has started, no refund can be issued.